Early Access

The helpdeskbuilt for Teams

The future of Teams ticketing is coming soon. Join our early access program to be among the first to experience it.

Join Early Access
Join the waitlist•Early access perks available

How it works

Get started in seconds. No complex setup or training required

1

Install from Teams Store

Quick setup. The ticketing system becomes instantly available for everyone in Teams.

2

Customize your setup

Set up your support team and customize ticket forms to organize requests your way.

3

Start resolving tickets

Users create tickets from the Support tab. Agents receive and resolve issues straight in Teams.

Powerful features

Everything you need for a complete teams ticketing system

Complete ticketing system

Submit, assign, and resolve support tickets directly within Teams

Customizable forms

Design your ticketing system for Teams with custom fields and default values

Filters and views

Find any ticket instantly with filters and save custom views for your team

Instant notifications

Get real-time Teams notifications when tickets are created, updated, or resolved

Mobile ready

Handle tickets anywhere with the Teams mobile app - respond while on the go

Native Teams integration

Work entirely within Microsoft Teams - no additional portals or logins required

Simple pricing

Start free, scale as you grow. No hidden fees.

Free

$0/month
  • Unlimited users
  • 3 agents
  • 50 tickets/month
  • Teams integration
  • Basic notifications
  • Email support
Start Free
Most Popular

Business

$49/month
  • Unlimited users
  • Unlimited agents
  • Unlimited tickets
  • Custom fields
  • Custom forms
  • Priority support
Get Business

Frequently asked questions

Early access gives you the opportunity to be among the first to try Resolve.ms, a revolutionary ticketing system built directly inside Microsoft Teams. You'll get exclusive access before the public launch.

Simply click 'Join Early Access' and provide your email address. We'll notify you when early access becomes available and send you exclusive access instructions.

We're working hard to launch early access soon. Early access members will be the first to know via email when it's ready. Join the waitlist to stay updated on our progress.

Early access members get special pricing, exclusive features, direct feedback channels with our team, and the ability to help shape the product before public launch.

Yes! Early access will be completely free, and you'll receive special pricing benefits when we launch our paid plans. No credit card required to join.

Absolutely. Resolve.ms follows Microsoft's enterprise‑grade security standards—SSO, end‑to‑end encryption at rest and in transit, plus SOC 2 and GDPR compliance—for total peace of mind.

Yes—Resolve.ms is designed for teams of all sizes. During early access, your entire team will be able to collaborate on tickets within Microsoft Teams.

Within the Resolve.ms app in Teams, go to Settings > Billing, select Business, and confirm. Early access members will transition seamlessly to our launch version with special pricing and grandfathered benefits. You'll never lose access to tickets or data created during early access.

Absolutely! Early access members have direct feedback channels with our development team. Your input will help us build the best possible Teams ticketing solution.
Early Access

Join the waitlist

Be among the first to experience the future of Teams ticketing. Join our early access program today.

Join Early Access
Free early access • Special pricing • No credit card required